Last Updated: Aug 4th 2024
Inara's Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website inaraai.com, use our mobile application, and interact with our services. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Services.
1. Information We Collect
We may collect information about you in a variety of ways. The information we may collect includes:
- Personal Data: Personally identifiable information, such as your name, zip code, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the Services, or when you choose to participate in various activities related to the Services.
- Derivative Data: Information our servers automatically collect when you access the Services, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Services.
- Data from Social Networks: User information from social networking sites, such as LinkedIn and Google, including your name, your social network username, location, email address, profile picture, and public data for contacts, if you connect your account to such social networks.
- Mobile Device Data: Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Services from a mobile device.
2. Use of Your Information
We may use the information we collect about you in the following ways:
- To provide, operate, and maintain our Services.
- To improve, personalize, and expand our Services.
- To understand and analyze how you use our Services.
- To develop new products, services, features, and functionality.
- To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Services, and for marketing and promotional purposes.
- To process your transactions and manage your orders.
- To find and prevent fraud.
- To comply with legal obligations.
3. Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
- By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
- Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
4. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
5. Policy for Children
We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible.
6. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete the personal data we hold about you. To exercise these rights, please contact us at support@inara.health.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
InaraAI
Email: support@inaraAI.com
Data Policy
At Inara, we are committed to protecting and respecting your privacy. This Data Policy explains how we collect, use, store, and protect your data when you use our services, visit our website www.inaraai.com, and interact with us.
1. Data Collection
We collect data to provide and improve our services. The types of data we collect include:
- Personal Data: Information that can be used to identify an individual, such as name, email address, phone number, payment information, and other contact details.
- Usage Data: Information about how you use our services, including but not limited to IP addresses, browser type, operating system, pages viewed, and the dates/times of visits.
- Device Data: Information about the device you use to access our services, such as hardware model, operating system, and device identifiers.
- Third-Party Data: Information from third parties if you connect your account to third-party services or use third-party integrations.
2. Use of Data
We use the collected data for various purposes, including:
- To provide and maintain our services
- To improve, personalize, and expand our services
- To understand and analyze how you use our services
- To develop new products, services, features, and functionality
- To communicate with you, either directly or through one of our partners
- To process transactions and manage orders
- To prevent fraud and enhance the security of our services
- To comply with legal obligations
3. Data Storage and Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, misuse, or alteration. These measures include:
- Encryption of data during transmission and at rest
- Regular security assessments and audits
- Access controls and authentication mechanisms
- Secure data storage solutions
4. Data Sharing
We may share your data with third parties under the following circumstances:
- With Your Consent: We may share your data if you have given us explicit consent to do so.
- Legal Requirements: We may disclose your data if required to do so by law or in response to valid requests by public authorities.
- Business Transfers: We may share or transfer your data in connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
5. Data Retention
We will retain your data only for as long as is necessary for the purposes set out in this Data Policy. We will retain and use your data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
6. Your Rights
Depending on your location, you may have certain rights regarding your data, including:
- The right to access the data we hold about you
- The right to correct or update your data
- The right to request the deletion of your data
- The right to restrict or object to the processing of your data
- The right to data portability
To exercise these rights, please contact us at support@inaraai.com
7. Changes to This Data Policy
We may update this Data Policy from time to time. We will notify you of any changes by posting the new Data Policy on this page. You are advised to review this Data Policy periodically for any changes.
8. Contact Us
If you have any questions or concerns about this Data Policy, please contact us at:
InaraAI
Email: support@inaraai.com
Protecting Data on Inara
Protecting medical data in Inara, designed for NDD care management, requires rigorous security measures and compliance with relevant regulations. Here are some key strategies we have undertaken to ensure the protection of medical data:
Compliance with Regulations
- HIPAA Compliance: Inara AI complies with the Health Insurance Portability and Accountability Act (HIPAA) to protect sensitive patient information.
- GDPR Compliance: Inara AI, if used in the EU, will comply with the General Data Protection Regulation (GDPR).
Data Encryption
- Encryption in Transit and At Rest: Inara will encrypt all medical data during transmission and when stored on servers using robust encryption protocols (e.g., AES-256).
- Secure Communication: Inara uses secure communication protocols (e.g., HTTPS, SSL/TLS) to protect data exchanged between the app and servers.
Access Controls
- Role-Based Access Control (RBAC): Inara will implement RBAC to ensure that only authorized users can access sensitive medical data.
- Multi-Factor Authentication (MFA): Inara requires MFA for accessing the app to add an extra layer of security.
Data Anonymization and Pseudonymization
- Anonymization: Inara will remove personally identifiable information (PII) from data sets to prevent identification of individuals.
- Pseudonymization: Inara will replace private data fields with pseudonyms to protect user identities while maintaining data utility.
Regular Security Audits and Monitoring
- Security Audits: Inara will conduct regular security audits and vulnerability assessments to identify and mitigate potential security risks.
- Real-Time Monitoring: Inara will implement real-time monitoring systems to detect and respond to suspicious activities or breaches promptly.
User Education and Awareness
- User Training: Inara will educate users on best practices for data security, such as creating strong passwords and recognizing phishing attempts.
- Privacy Policies: Inara will provide clear and comprehensive privacy policies to inform users about data collection, usage, and protection measures.
Data Minimization
- Collect Only Necessary Data: Inara will limit the collection of medical data to what is strictly necessary for the app's functionality.
- Regular Data Purging: Inara will implement policies for regularly purging unnecessary or outdated data from the system.
Backup and Disaster Recovery
- Regular Backups: Inara will perform regular backups of medical data to secure, offsite locations.
- Disaster Recovery Plan: Inara will develop and maintain a disaster recovery plan to ensure data integrity and availability in case of a security breach or system failure.
Incident Response Plan
- Incident Management: Inara will develop and implement an incident response plan to quickly address and mitigate the effects of data breaches or security incidents.
- User Notification: Inara will ensure timely notification to affected users and regulatory bodies in the event of a data breach.
Implementing these strategies will help ensure that Inara app protects medical data effectively, providing a secure environment for managing Autism care.
Analytics
Google Analytics
We use Google Analytics to help us understand how visitors interact with our website. Google Analytics is a web analytics service provided by Google that tracks and reports website traffic. This service may collect information such as your IP address, browser type, referring/exit pages, and the date and time of your visits to analyze user activity and improve our services.
Google Analytics uses cookies and other tracking technologies to collect and store information about your use of our website. These cookies help us analyze website performance, understand user behavior, and identify areas for improvement. The data collected through Google Analytics is used solely for the purpose of evaluating and optimizing our website and is not used for any other purposes.
How Google Uses Data
Google may use the data collected to contextualize and personalize the ads of its own advertising network. However, we do not share any personal information that could identify you with Google or any other third parties.
For more information about how Google collects and processes data, please review
Microsoft Clarity
We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the